Hyundai’s Hi-MATE telematics system tracks forklift location, engine hours and machine health in real time. It also logs safety events like collisions and manages driver access across a fleet. Warehouse managers use Hi-MATE data to plan maintenance, reduce downtime and control who operates each machine. Hyundai offers Hi-MATE in General and Premium tiers. It is available across the current Australian diesel range, including the 100D-9 and 250D-7E.
A warehouse manager can see exactly where every forklift is and how it is running without walking the floor. Hi-MATE collects data from sensors fitted to each machine. That data travels through GPS satellite tracking to Hyundai’s server. The server then pushes the information to a mobile device or computer in real time. Because the data updates continuously, a manager sees the current status of every machine as it happens. That live picture is what turns Hi-MATE from a tracking tool into a planning tool.
Equipment operation management covers the daily movement of the fleet. It records key on time, travel hours, work hours and the location of each machine. A manager can match this data against individual drivers and see how each machine gets used through the day.
Equipment status management focuses on the health of the machine itself. It tracks fuel levels and surfaces failure information as it happens. It also flags when consumables are due for replacement, so servicing can happen on schedule instead of after a breakdown.
Safe traveling control adds a layer most operators do not expect from a telematics system. Hi-MATE checks for safety incidents caused by collisions between machines and objects on site. It records the count and size of each impact. That data gives a manager a factual record of what happened on the floor, not just a description from memory. That kind of tracking matters most on heavy diesel forklifts like the 100D-9 and 250D-7E. These machines often work demanding sites such as ports, mining and steel handling.
Human resource management ties the fleet to its drivers. Hi-MATE can match a driver’s authorisation against the machine they are trying to operate. It also runs a self diagnosis of equipment conditions before work starts, so a fault gets caught before a shift begins rather than during it.
These four data areas add up to three practical wins. Hi-MATE turns an unplanned breakdown into a scheduled service call, because a manager sees a fault before it stops the machine. It also creates a clear record when a collision happens, showing when it occurred and how hard the impact was. That record replaces guesswork with evidence. Hi-MATE also stops an unauthorised driver before a shift starts, because the system checks authorisation against the machine. Together these wins save cost, build accountability and protect the people on site.
Hyundai offers Hi-MATE as an optional fitment in two tiers, General and Premium. Both tiers run on the same data foundation described above. Talk to your local dealer about which tier suits your fleet size and the level of detail you need.
Hi-MATE data does not stop with the equipment owner. The same information reaches the dealer and the fleet manager through the same server. That shared access matters in practice. A dealer can spot a maintenance issue and act on it before the customer even calls. A fleet manager gets the same real time picture whether they are on site or offsite.
Australian operators increasingly plan fleet decisions around hours of use rather than the age of a machine. Hi-MATE gives that approach a live data source instead of a logbook someone has to fill in by hand. The same operating hours that decide when a machine needs a service also decide when it is worth planning a replacement. A telematics system built around that logic supports the strategies covered in our guide to forklift fleet management.
Hi-MATE is Hyundai’s remote fleet management system for forklifts. It collects real time data on machine location, operating hours, maintenance needs and safety incidents and delivers it to a mobile device or computer.
Yes. Hi-MATE uses GPS satellite tracking to show the location of each machine in real time, along with its travel history and key on time.
Yes. Hi-MATE’s safe traveling control function records collisions between a forklift and objects on site, including the number of impacts and their size.
Hi-MATE is available as an optional fitment across the current Australian diesel range, including the 100D-9 and 250D-7E. Ask your dealer whether it is fitted or available for a specific model.
Talk to your local dealer about adding Hi-MATE to your fleet.
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